Payment terms 101: A guide for SME owners in the UAE

Team Aura
January 26, 2024
3
 min read

Introduction

Navigating the intricate world of payment terms can be complex, especially for small and medium-sized business owners. We’re here to demystify payment terms, unravel the variations, and empower you with the knowledge to navigate this crucial aspect of your business.

Payment terms 101

Let's start at the beginning. What exactly are payment terms, and why should they matter to you? At their essence, payment terms tell you when a transaction needs to be paid for. No, not all of your customers will pay you once you do the work and issue an invoice.

Breaking down the basics

The commonly encountered terms include:

  • Net 30: Payment due within 30 days from the invoice date.
  • Net 60: A more lenient term, allowing a 60-day window for payment.
  • Net 90: The most extended option, giving clients a generous 90 days to settle their invoice.

Terms can extend well beyond 90 days, but you get the picture. Understanding these terms is pivotal, as they form the backbone of your sales and cash flow strategy.

Why payment terms matter

Payment terms tell you how long it will take your client to pay you once you’ve issued an invoice, which is essential for managing cash flow. If your transaction costs are high, and your client has long payment terms, you need to ensure that you have enough working capital to manage these costs out of pocket until you get paid.

Variations in payment terms

Now, let's dive into the nuanced world of payment term variations. It's not just about the standard Net 30, Net 60, or Net 90; there's a spectrum of options to consider.Start

Early payment discounts

What does the notation "2/10 Net 30" mean? It's an invitation for early payment, with a 2% discount offered if paid within 10 days. If not, the full amount is due within 30 days. These discounts can be a strategic tool for optimizing your cash flow when offered to your customers.

Installment plans and milestone-based payments

In addition to traditional terms, consider the flexibility of installment plans or milestone-based payments. This approach aligns payment with project progress, ensuring a steady stream of revenue as you meet key milestones. These can be combined with traditional payment terms so you can invoice at intervals and get paid for those invoices on a net 30 basis, for example.

Pro tip: Tailor your payment terms to your industry's norms while keeping an eye on your unique business needs.

Industry and size dynamics

Understanding payment terms goes beyond general knowledge; it's about recognizing the industry-specific and size-related nuances that can impact your negotiation power.

Industry-specific norms

Different industries may have their own set of norms when it comes to payment terms. For instance, the standard in one sector may be Net 30, while another might lean towards Net 60. Familiarize yourself with these standards to navigate negotiations effectively.

Pro tip: Net 60 is the most popular payment term in the UAE.

Company size matters

Your SME's size also plays a crucial role. Larger corporations might wield more negotiating power, imposing their preferred terms. However, as an SME, embracing flexibility and strategic negotiation can level the playing field.

Importance for SMEs dealing with large corporates

For SMEs engaged with corporate giants, the negotiation dance can be intricate. Understanding the importance of payment terms in this context is your ticket to navigating this challenge.

Challenges faced by SMEs

Bargaining power often tilts in favor of large corporates, creating a delicate balancing act for SMEs. Push too hard, and alternatives abound; don't push enough, and your business faces financial strain.

Strategies for effective negotiation

Strategic negotiation becomes your ally. Showcase the unique value your products or services bring to the table. Confidence in your proposition can justify more favorable payment terms.

Navigating payment terms in the UAE

The UAE's business landscape is dynamic and culturally rich, and this holds true for payment terms. Understanding the local nuances can make a significant difference in your negotiations.

Build relationships

In the UAE, personal relationships often intertwine with business dealings. Establishing a personal connection can be as essential as the terms themselves. Building trust can pave the way for more favorable negotiations.

Know your industry

Knowing the norms in your line of work can help you better judge what is market standard and where you can push your customers to give you more favorable terms.

Conclusion

Payment terms can make or break your business. From understanding the basics to navigating industry norms and market nuances, this guide aims to level the playing field. As you venture forth, remember: negotiation is an art, and with the right knowledge, you hold the brush. So go ahead, paint your success story! 🚀