Aura ("we," "us," or "our") respects the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our service, you signify your agreement to this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"), such as:
Identifiers: Name, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.
Customer Records: Paper and electronic customer records containing personal information, such as name, signature, contact information, and payment information.
Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Business Information:Information related to the business associated with the user, including but not limited to trade licenses, financial information, bank account activity, and other relevant business details.
Phone Numbers: Contact numbers for communication and verification purposes.
We use the collected Personal Information for various purposes:
To provide, operate, and maintain our services
To improve, personalize, and expand our services
To understand and analyze how you use our services
To develop new products, services, features, and functionality
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
To send you emails
To find and prevent fraud
For credit risk assessment and conducting anti-money laundering (AML) checks
We may share your information with third parties in the following situations:
With Service Providers: We share your personal information with service providers who assist us in offering our services. These providers offer services such as data processing, extending credit, managing and servicing accounts, conducting audits, and performing analytics.
For Legal Requirements and Protection of Our Business and Others: We may disclose your personal information when required by law or when necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
With Affiliates and Partners: We may share your information with our business partners or affiliates where it is necessary for the provision of our services to you, or where they contribute to your business activities in relation to our services.
Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We use cookies to enhance the user experience, analyze site usage, and assist in our marketing efforts. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
We will retain Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may extend beyond the end of your relationship with us.
Aura's operations, data collection, and information usage practices are designed to align with the laws and regulations of the United Arab Emirates. We strive to manage your Personal Information responsibly and in accordance with UAE law.
While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet, or method of electronic storage is 100% secure and we cannot guarantee its absolute security.
If you have any questions or concerns about our Privacy Policy or practices, please contact us via email at support@aurafinance.me
